Frequently Asked Questions
Got a question? Browse through our most frequently asked questions to find the answer.
General
Which universities accept the ELLT?
Please refer to our Partners page to see which universities accept the ELLT.
Can I wear headphones during the exam?
No, you cannot use headphones during the exam and your ears must be visible at all times. You are permitted to wear earphones during the listening test only. Learn more about the test rules here
Can I ask a friend to help me with the speaking exam?
No, you must be alone for the speaking exam. You will be required to show the examiner your passport during part 1 of the exam and also show your room to ensure you are alone.
Learn more about the test rules here
It has been over 48 hours since my test completion. When will I get my results?
Please contact us using the webform if it has been over 48 hours after the speaking test and you still haven’t received your results.
We’ll work on getting this resolved on priority.
Registration/Account
My passport has expired, and I only have my ID/Driver’s license. Is that okay?
No, your valid original passport is required for registration and during the speaking exam.
I registered with an incorrect email address; I cannot activate my account. What should I do?
We’ll have to manually reset your account. Please get in touch with us using the contact form on this page. Most account reset queries are resolved within 24 hours.
General
Can I use a dictionary or a translator in the exam?
No, you are not allowed to use a dictionary, thesaurus, translator, or any kind of study aid during the ELLT.
Can I complete my speaking test on a mobile phone?
One of my test modules is locked. What should I do?
Please get in touch with us using the contact form on this page. We’ll try to reset your modules within 24 hours.
Do I get extra help if I have a learning difficulty?
If an ELLT candidate has a special education need (SEN) then this should be reported to the ELLT Academic Team upon registration. The candidate must produce a medical report with the details of the diagnosis and any recommendations. We support candidates with SEN and will make any reasonable adjustments to help the candidate taking the test.
The range of modifications include, but are not limited to:
– Extra time of up to 50% in the speaking test
– Adjustment to the word count in the writing test
– Live remote speaker for pre-recorded listening component/transcript read aloud
– Live remote practical assistant to read the examination instructions aloud/computer reader
If you have further questions, please feel free to contact us. Learn more about SEN here.
How long does the test take to complete?
The reading takes 40 minutes, the listening takes 25 minutes, the writing takes 1 hour, and the speaking test takes 20 minutes, so in total it can be completed in about 2 and a half hours. However, you must book your speaking test 24 hours ahead of schedule. This means you should allow at least 2 days to complete your ELLT. Learn more about how the ELLT is structured here
Reading
How long are the reading texts?
All reading texts are between 400-600 words, during the test you will be required to read and answer questions on two texts. The reading test is 40 minutes long. Learn more about how the ELLT is structured here
Do you provide free practice reading tests?
Yes. You can learn more about practice tests here
Writing
Will I have access to my essay after I submit it?
No, once you have completed your essay and submitted it you will not be able to access it again, you will be required to answer questions about your writing test during your speaking test. We recommend remembering what you wrote about and even making some brief notes about your essay so you can prepare for the speaking test.
Do you provide free practice writing tests?
Yes. You can learn more about practice tests here
Speaking
Can I cancel my speaking test and choose a new date?
Yes, you are able to cancel up to 24 hours before your speaking test and rebook a new speaking test slot.
There was a problem with my internet on the day of the speaking exam can I reschedule it?
If you encounter any problems on the day of the speaking exam and need to reschedule, email us at [email protected] or contact us using the form here
Listening
How many sections are there in the listening exam?
The listening part is divided into three sections- one dialogue and one monologue and one listening analysis section. The listening test is 25 minutes long.
Results
How is my overall level calculated?
Your overall level reflects an average of the reading, listening, writing, and speaking scores, where each component is equally weighted.
How long is my certificate valid for?
Your ELLT certificate is valid for 18 months.
How can I obtain my results and certificate?
You can access your results and certificate via the ELLT portal using your login details. Feel free to contact us if you face any difficulty accessing your certificate.
How long after the speaking exam will I get my results?
Most results are sent within 48 hours after the completion of your speaking test. This is when no test discrepancies are found. In case of any discrepancies, it might lead to a delay as the test then undergoes an investigation process. Please contact us using the webform if it has been over 48 hours after the speaking test and you still haven’t received your results.
What should I do if I did not get my required score?
We highly recommend that you read your ELLT report to see which skills require further improvement and practice. We have a range of courses available to help boost your level. More details can be found here.
If all your 4 skills are at a B1+ or above, then we recommend taking the ELLT Preparation Course. This course teaches you the techniques and strategies required to succeed in your ELLT and allows you to achieve the desired level. More details can be found here:
https://oidigitalinstitute.com/courses/higher-education/english-language-test-preparation/
Appeal
Yes, you may appeal your writing and/or speaking result within 14 days of test completion. It costs £30 and will take 14 days to process. To request an appeal please fill out this form: https://oidigitalinstitute.com/appeal/
Retake
Can I take the ELLT again?
Yes, you are allowed to take the test up to 3 times. To retake the test please log into your ELLT portal and purchase a new license.
I was very nervous during the speaking exam, can I do it again?
If you disagree with the speaking score you can file an appeal for a recheck or retake the test. It is not possible to re-take only the speaking exam again, you would need to re-attempt the whole test.
Got a question? Browse through our most frequently asked questions to find the answer. If you can’t find answer to your question in FAQs, please feel free to Contact Us. We respond to most queries within 24 hours.